Customer service

We are always happy to help

If you have any questions about the webshop, an order or how to return items, you are always very welcome to contact us. Please note that we do not accept orders over the phone.

Monday – Thursday from 8.00-15.00 and Friday from 8.00-14.00*

Telephone: 01 525 6944

Mail: contact@masai.ie

Changed opening hours during public holidays:

Thursday, 17 April – Closed

Friday, 18 April – Closed

Monday, 28 April – Closed

Thursday, 29 May – Closed

Thursday, 5 June – Open until 1:00 PM

Monday, 9 June – Closed

Wednesday, 24 December – Closed

Thursday, 25 December – Closed

Friday, 26 December – Closed

Thursday, 1 January 2026 – Closed